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Property Previewer Support

Need help with Property Previewer? Browse our frequently asked questions below or get in touch with us directly.

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Can't find what you're looking for? Found a bug? We'd love to hear from you!

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Or email us at propertypreviewer@rhettio.com

Frequently Asked Questions

General

What does this extension do?

Property Previewer helps you quickly view important property details while browsing listings on supported property websites. It displays a preview panel with key information like floor plans, availability dates, and price history, saving you from clicking back and forth between search results and detail pages.

Which websites are supported?

The extension is active on:

  • Rightmove
  • Zoopla
  • OnTheMarket
  • OpenRent
  • PrimeLocation
  • PropertyPal
  • PropertyNews
How do I use it?
  • On Search Results Pages: As you scroll, the property at the top of the list is automatically highlighted, and the preview panel shows key details. You can also use keyboard shortcuts to navigate.
  • On Property Detail Pages: The preview panel appears automatically, displaying all extracted details for that property.

Features & Tips

Can I customise the preview panel?

Yes!

  • Position: You can move and resize the panel by dragging its edges or corners. It remembers its position.
  • Minimise/Restore: Click the minimise icon or press p to toggle the panel.
What are the Keyboard Shortcuts?
  • j / k: Move to the next/previous property in the list.
  • p: Minimise or restore the preview panel.
  • f: Enlarge floor plan images (if available).
  • c: Copy all property details to your clipboard.
  • h or ?: Show keyboard shortcuts help.
What extra data does it show?

Besides the standard listing info, the panel provides:

  • OCR Analysis: Automatically extracts room dimensions and total area from floor plans.
  • External Links: Quick access to Google Maps, Street View, Streetcheck, and Crystal Roof for the property location.
  • Price History: Shows historical pricing if available.

Troubleshooting

Why is the preview not showing?
  • Loading: It might take a moment to fetch the details.
  • Unsupported Page: Ensure you are on a search results page or a property detail page.
  • Site Changes: Property websites update commonly. If a preview stops working, please check for an extension update.

Privacy

What information do you collect?

We do NOT collect any personally identifiable information (PII).

  • Local Data: Your preferences (like panel position and minimised state) are stored directly on your device and are never transmitted to us.
  • Anonymous Property Data: To build the "Price History" feature, the extension sends anonymous data about property listings to our secure backend. This is strictly non-personal and is never linked to your IP address or identity.
Do you share my data?

No. We do not share, sell, or rent any data to third parties. The anonymous property data is used solely to operate the Property Previewer features.

Is my data secure?

Yes. All communication with our backend services is encrypted using standard SSL/TLS protocols.

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